Privacy Policy

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (securely processed via third-party gateways)

Order Information

• Furniture products purchased
• Customization details (dimensions, materials, finishes)
• Order history and transaction details

Technical Information

• IP address
• Browser type and device
• Website usage data
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your furniture orders
• Manage custom furniture requests and specifications
• Communicate order updates and delivery status
• Provide customer support
• Improve our website and services
• Prevent fraudulent transactions
• Send promotional offers (only if you opt-in)

3. Sharing Your Information

We respect your privacy and do not sell your personal data.

We may share your information only with:

• Payment gateways for secure transactions
• Logistics and delivery partners for shipping furniture
• Service providers (website hosting, analytics, etc.)
• Legal authorities if required by law

All third parties are required to protect your information.

4. Cookies & Tracking Technologies

We use cookies to:

• Enhance your browsing experience
• Save your preferences
• Analyze website traffic and performance

You can disable cookies in your browser settings, though some features may not function properly.

5. Data Retention

We retain your data only as long as necessary to:

• Complete orders and provide services
• Maintain business and legal records
• Resolve disputes

After this period, your data is securely deleted or anonymized.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal information
• Correct or update your data
• Request deletion of your data
• Opt out of marketing communications

To exercise your rights, please contact us using the details below.

8. Third-Party Services

Our website may include links to third-party websites or services.
We are not responsible for their privacy practices and recommend reviewing their policies separately.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.