Shipping Policy

Shipping Policy

1. Order Processing Time

  • All orders are processed within 2–5 business days after payment confirmation.
  • For custom or made-to-order furniture, processing and manufacturing may take 2–6 weeks depending on design and requirements.
  • Orders are not shipped on Sundays or public holidays.

2. Shipping Timeline

  • Estimated delivery time: 5–12 business days after dispatch (depending on location).
  • Large or bulky furniture items may take longer due to logistics handling.
  • Delivery timelines are estimates and may vary due to unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on:
    • Product size and weight
    • Delivery location
  • Free shipping may be offered on selected products or promotions.

4. Delivery Process

  • Furniture items are shipped through third-party logistics partners.
  • For large items:
    • Delivery may be ground floor only, depending on courier service availability
    • Installation or assembly (if applicable) will be informed separately

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking ID via email or SMS.
  • You can track your shipment through the courier partner’s website.

6. Delivery Delays

Delivery may be delayed due to:

  • Remote or non-serviceable locations
  • Weather conditions or natural disruptions
  • Transport or logistics issues

Geet Living is not liable for delays caused by external factors but will assist in resolving issues.

7. Damaged or Incorrect Deliveries

  • If you receive a damaged, defective, or incorrect product:
    • Notify us within 48 hours of delivery
    • Share clear photos/videos as proof

Failure to report within this time may result in rejection of the claim.

8. Failed Delivery Attempts

  • If delivery fails due to:
    • Incorrect address
    • Customer unavailability

Additional shipping charges may apply for re-delivery.

9. Serviceable Locations

  • We currently ship across India.
  • Delivery to certain remote areas may not be available or may require extra time.

10. International Shipping

  • Currently, we do not offer international shipping (you can edit this if needed).